Identifying your Ideal Customer Profile (ICP) is essential for early-stage startups, but it’s also challenging. When you’re just starting out, you likely don’t have the data larger companies rely on for customer segmentation. However, you don’t need extensive data to get started—you just need a clear, practical approach.
Want a more tailored approach to finding your ICP? Schedule a Discovery Call to learn how to identify your first customers with precision.
Start with Your Origin Story
Your origin story is often the best starting point for finding an Ideal Customer Profile for Startups. Think about why you built your product or service in the first place. You likely created it to solve a personal need or to fill an industry gap you noticed. This story can give you insight into who might benefit from your solution. When you know why your product exists, you’ll better understand who you’re serving.
Build a Customer Avatar
You can also identify ICP for early-stage startups by building a customer avatar. A customer avatar is a simple profile that helps you visualize your ideal customer. This isn’t about detailed personas; it’s a broad but useful sketch. Think about the basic characteristics of the person or business who would be most excited about your product:
- What are their main pain points?
- What are their goals?
- How does your solution fit into their daily workflow?
Building a customer avatar will give your team a shared understanding of who you’re targeting.
Read More: KPIs that are important for early-stage startups
Focus on Lean Testing
Data may be limited, but small-scale testing can still provide valuable feedback that will help you identify your startup customer profile. Start by running a few small tests with your customer avatar in mind. Try different outreach messages or channels to see what resonates best.
For example, send a targeted email or run a small social media campaign and measure the engagement. Adjust and improve as you go. Lean testing helps you refine your ICP without a huge budget or massive amounts of data.
Final Thoughts: Start Simple and Stay Flexible
Finding an Ideal Customer Profile for startups doesn’t need to be complex. Use your origin story, create a clear customer avatar, and validate your assumptions with lean testing. This will provide a strong foundation to build your marketing strategy and grow with your customers.
Additional Resources
→ My Lead Generation Reading List
$100M Offers by Alex Hormozi
$100M Leads by Alex Hormozi
Expert Secrets by Russell Brunson
The Art and Business of Writing by Nicolas Cole
Founder Brand by Dave Gerhardt
Predictable Revenue by Aaron Ross & Marylou Tyler
The Challenger Sale by Matthew Dixon & Brent Adamson
→ My Sales & Marketing Stack