GPTs in the Buyer’s Journey: Creating Relevance Without Creepiness
There’s a fine line between helpful and creepy—and AI walks it daily. The promise of GPTs is simple: deliver smarter, more relevant experiences across the buyer journey. But the risk? Overstepping into “why do they know that?” territory. If you want AI that builds trust—not resistance—you need to rethink how GPTs fit into your funnel. […]
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